Customer Service​/Tech Support Rep; Tech Products, Bilingual: English​/Spanish – Remote

Employer Industry: Technology and Customer Service

• Salary up to $18.31/hr
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Full-time, paid training both in the classroom and on the job
• Work-from-home convenience and flexibility
• Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
• Employee referral bonus opportunities and health and wellness programs

• Provide exceptional customer service and technical support for client products and services
• Troubleshoot and resolve technical issues related to hardware and software
• Maintain accurate documentation and information tracking in databases
• Educate customers about products and services in their preferred language
• Contribute to a positive customer experience while problem-solving effectively

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Proficiency in fast-paced multi-tasking with strong problem-solving skills
• A quiet, distraction-free home workspace and high-speed internet connection

• Familiarity with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies and adapt to changing schedules

#Customer Service #Tech Support #Remote Work #Career Growth #Bilingual Jobs

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