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Remote Enterprise CS Lead Education

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: McGraw Hill
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 82000 USD Yearly USD 75000.00 82000.00 YEAR
Job Description & How to Apply Below
Position: Remote Enterprise CS Lead for Higher Education
Location: New York

A leading educational technology company in New York seeks an Enterprise Customer Success Representative. This role involves supporting institutions in achieving goals through strong customer relationships. The ideal candidate will have over 3 years of experience in customer success in the Higher EdTech space. Responsibilities include leading customer success initiatives, advocating for customers, and leveraging tools like Salesforce. The salary range is $75,000–82,000 annually, with other benefits provided.
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