Customer Service Rep – Financial; Remote

Employer Industry: Customer Service & Support

• Salary up to $17/hour
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Work remotely from home, providing flexibility in your work environment
• Comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Paid training and performance-based incentives to support your development
• Engaging company culture with networking opportunities and diversity initiatives

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• 6+ months of customer service experience
• Open availability for scheduling
• High school diploma or GED
• A quiet, distraction‑free work environment at home
• Proficiency in fast‑paced multi‑tasking and strong computer navigation skills

• Eagerness to learn new technologies
• A desktop or laptop for PC and internet testing; work computer may be provided depending on the position
• High‑speed internet connection (no wireless/hotspots or satellite) and a smartphone

"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."