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Customer Service Rep Bilingual

Hybrid Call Center Agent — Banking Customer Champion

Remote / Online - Candidates ideally in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Berkshire Bank
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A prominent financial institution is looking for a Call Center Representative in Pittsfield, MA. This role involves providing superior customer service, handling inquiries, and resolving issues efficiently. Applicants should have a high school diploma and at least one year of banking experience. The ideal candidate will exhibit strong problem-solving abilities and be proficient in MS Office. This full-time position offers a hybrid work model, balancing onsite and remote work, aimed at improving customer relationships and supporting various bank initiatives.
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