Inbound Sales Reservations Remote
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Inbound Sales Reservations – Remote at Travel + Leisure Co.
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun.
This is a work from home position for candidates who reside in Texas or Missouri. Due to business constraints, candidates outside these states will not be considered.
Our next new hire training class is scheduled to start on January 30th, 2026.
How You’ll ShineAs an Inbound Reservations Agent, you’ll make booking vacations a breeze for owners. First, you’ll learn everything you need to know about our timeshare products, brands, resorts, and destinations. Then you’ll have the option to work from home, taking calls from owners who are excited to plan their dream getaways.
- Make reservations for owners
- Closing skills, influencing, and the ability to provide a sense of urgency with live inventory is a must
- Troubleshoot reservation issues and help owners change or cancel existing reservations
- Ask discovery questions to learn more about owners’ vacation preferences
- Become an expert on our resorts, amenities, and destinations
- Check resort availability and suggest alternative dates or accommodations if needed
- Confirm reservation details to ensure accuracy and explain policies
- Educate owners about vacation insurance and points protection
- Provide assistance with additional travel planning
- Answer questions about the vacation club product and how it’s used
$16.50 per hour
Training Schedule (4 Weeks)8:00 am – 5:00 pm CST
Initial Schedule After TrainingMonday – Friday: 12:30 pm – 9:00 pm CST
Saturday – Sunday: 10:30 am – 7:00 pm CST
A specific 40‑hour schedule will be given in training
- Passion for travel and hospitality
- Good listening and conversational skills
- Ability to quickly build rapport with customers
- Willingness to work evenings, weekends, and holidays
- Six months of customer service or sales experience
- Basic computer skills
- A high school diploma or GED
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to support your needs and career. Travel + Leisure Co. benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Note: Temporary and / or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
EqualOpportunity Employer
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Seniority levelEntry level
Employment typeFull-time
Job functionSales and Business Development
IndustriesHospitality
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