Remote Hotel Reservations Specialist | Customer Support

Location: Remote (U.S.)

Employment Type: Flexible Remote Position

Industry: Travel & Hospitality

Destination Knot is expanding its remote travel division and seeking detail‑oriented individuals to assist guests with hotel reservations, itinerary coordination, and high‑level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.

• Process and confirm hotel bookings through preferred travel partners
• Communicate with clients regarding rates, availability, and details
• Provide professional customer service via phone, email, or chat
• Research properties and destination amenities to match client needs
• Maintain accurate records of reservations and client preferences

• Exceptional communication and organization skills
• Enthusiasm for travel, hotels, and guest satisfaction
• Self‑discipline and accountability in a remote environment
• Basic computer proficiency and comfort learning new systems

• 100% remote structure with flexible scheduling
• Access to professional travel training and certification paths
• Mentorship and advancement opportunities within Destination Knot
• Access to industry discounts after completion of onboarding

Start your remote career in travel with a team that values service, growth, and professionalism.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.