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Senior Resolutions Specialist — Kitchens; Hybrid, Remote Channels
Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-01-01
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for:
IKEA
Full Time, Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A multinational furniture retailer is seeking a Call Center Senior Resolutions Generalist to enhance customer satisfaction through excellent support across various channels. The job involves engaging customer inquiries, resolving conflicts, and continuously improving service quality while maintaining a goal-oriented mindset. Candidates should excel in communication, problem-solving, and teamwork, embodying the company's values in a hybrid work environment.
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Position Requirements
10+ Years
work experience
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