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Remote Travel Specialist

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Sweet Carolina's Travel
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below

Join to apply for the Remote Travel Specialist role at Sweet Carolina's Travel
.

As a Remote Travel Specialist, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities
  • Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
  • Support travelers with booking updates, modifications, cancellations, and special requests.
  • Provide accurate, up-to‑date insights on destinations, travel documents, and agency procedures.
  • Follow up to confirm trip details and gather feedback post‑travel.
  • Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
  • Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
  • Exclusive travel perks and access to industry‑only discounts.
  • Professional development through ongoing training, mentorship, and team support.
  • Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
  • Strong written and verbal communication skills.
  • Experience in customer service—ideally in travel, tourism, or hospitality.
  • High attention to detail with strong organizational and follow‑through habits.
  • Tech‑savvy and quick to adapt to new systems and booking tools.
  • A genuine love for travel and helping others design unforgettable journeys.

Referrals increase your chances of interviewing at Sweet Carolina's Travel by 2x.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Travel Arrangements

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