Customer Service Representative; Work From Home

Employer Industry: Digital Business Services

• Paid training to ensure your success in the role
• Competitive wages with full benefits package, including medical, dental, vision, and 401k
• Paid time off to encourage work-life balance
• Employee wellness and engagement programs for personal growth
• Opportunities for career advancement within a supportive environment
• Work in a collaborative and engaging atmosphere, interacting with diverse individuals

• Field customer inquiries by finding innovative ways to respond to various questions, issues, and concerns
• Provide excellent customer service through active listening and effective communication
• Handle confidential customer information sensitively and responsibly
• Aim to resolve customer issues on the first call by being proactive
• Track all call-related information for auditing and reporting purposes

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows-based systems

• Customer service and/or sales experience
• College degree preferred but not required

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.