Remote -Customer Service Representative

Overview

Employer Industry: Digital Business Services

• Paid training and competitive wages
• Full benefits package including Medical, Dental, Vision, and 401k
• Generous paid time off policy
• Opportunities for career advancement, with stories of employees progressing to top positions
• Collaborative and engaging work environment
• Support for employee wellness and engagement programs

• Field customer inquiries and respond to various questions, issues, and concerns
• Provide excellent customer service through active listening and effective communication
• Handle confidential customer information with sensitivity
• Aim to resolve issues on the first call by being proactive and calm
• Track call-related information for auditing and reporting purposes

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows-based systems

• Customer service and/or sales experience
• College degree preferred but not required

#Digital Business Services  #Customer Service #Career Growth #Competitive Benefits #Remote Work

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.