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Customer Service​/Tech Support Rep; Tech Products, Bilingual: English​/Spanish – Remote

Remote / Online - Candidates ideally in
New York, USA
Listing for: Concentrix
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18.31 USD Hourly USD 18.31 HOUR
Job Description & How to Apply Below
Position: Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) – Remote

Employer Industry: Customer Service and Technical Support

Why consider this job opportunity
  • Salary up to $18.31/hr
  • Daily Pay enrollment option to access pay early
  • Full-time, paid classroom and on-the-job training
  • Comprehensive benefits including medical, dental, and vision insurance
  • Opportunities for career advancement and personal development
  • Work-from-home convenience with a supportive team culture
What to Expect (Job Responsibilities)
  • Provide world-class customer service and technical support for client products and services
  • Assist customers in both English and Spanish, following a structured call flow
  • Troubleshoot and resolve technical issues related to hardware and software
  • Document and track customer interactions in databases

    Maintain a broad knowledge of client products, including smartphones and computers
What is Required (Qualifications)
  • Must be bilingual in English and Spanish
  • Minimum of 1 year of customer service experience
  • High school diploma or GED
  • Ability to work in a quiet, distraction-free environment
  • Strong problem-solving skills and proficiency in computer navigation
How to Stand Out (Preferred Qualifications)
  • Familiarity with iOS and/or MacOS or comparable technology
  • Eagerness to learn new technologies
  • Strong focus on building customer relationships
  • Experience in a fast-paced multi-tasking environment

#Customer Service #Tech Support #Bilingual Jobs #Remote Work #Career Growth

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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