Customer Service​/Tech Support Rep; Tech Products, Bilingual: English​/Spanish – Remote

Overview

Employer Industry: Customer Service and Technical Support

Why consider this job opportunity:

• Salary up to $18.31/hr
• Opportunity for career advancement with 80% of managers promoted from within
• Full-time, paid training and mentorship programs
• Work-from-home convenience with a supportive work environment
• Comprehensive benefits including medical, dental, vision, and 401(k) retirement plan
• Daily Pay enrollment option for early access to earned wages

• Provide exceptional customer service and technical support for client products and services
• Assist customers in both English and Spanish via inbound and outbound calls
• Troubleshoot and resolve technical issues related to hardware and software
• Maintain accurate records and documentation in databases
• Stay informed about the latest client products, including smartphones and computers

• Fluency in both Spanish and English, with the ability to read, write, and speak in both languages
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong problem-solving skills and ability to build customer relationships
• Availability to work during specified hours, with a changing schedule every 3 months based on performance

• Familiarity with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and knowledge of PC operations
• Eagerness to learn new technologies and adapt to fast-paced environments
• Experience in technical support or related fields

#Customer Service #Tech Support #Remote Work #Career Growth #Bilingual Jobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.