Customer Service Agent - Bilingual - French Canadian​/English

Position: Customer Service Home Agent - Bilingual - French Canadian/English
** We are looking for fluent bilingual French & English speakers who have:
** An interest in providing excellent customer service Experience (or aptitude) enhancing the customer experience by suggesting companion items Strong communication and interpersonal skills

The ability to learn new computer systems quickly
* A quiet, dedicated workspace in your Maine home
** Here's what makes this work-from-home opportunity in Maine stand out:
*** Competitive pay - $21.36/hr!
* Flexible scheduling
- * s, shop in our “employees only” store, and more!
* Work from the comfort of your Maine home office.

Please review more specific expectations below:

Toparticipatein the L.L.Bean Home Agency program, your home office must meetallthe following standards. Thereare
** no
* * exceptions.
** Technology Requirements:
**** Personal Computer**
* ** Operating System:
** Windows or Mac only
* ** If Windows:
** Windows 11is required (Windows S mode is not compatible)
A tech-savvy spirit, with their own computer, internet, and webcam, all of which meet our requirements (details below)
Our phone lines are open from 8:00 AM to 8:00 PM, 7 days a week. Within that time frame, we are looking for candidates who can provide at least 30 hours per week of availability, and who can be scheduled primarily during the latter half of the day (until at least 8:00 PM).Delight our customers - Be the friendly voice that helps with orders, answers questions, and keeps the L.L.Bean experience  part of the L.L.Bean family - Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventure
** Home Office Requirements:*
* ** Workspace Requirements*
* *
* Location:

** Your home office mustbelocated in Maine
** Interview Requirements:
** Interviews, onboarding, and training are conducted over a Microsoft Teams video call (similar to Zoom). Part of the interview is a computer skills assessment that will be observed by the interviewer.  Qualified candidates will be asked to schedule their own interview and will receive a TEAMS link in advance of the interview.

The application for this position requires screenshots or pictures of your computer’s operating system, RAM, and results of an internet speed test from your proposed home office location. Please be aware of this when you start your application.

Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the pleasure of walking in your local park.

Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits… At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside.

We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
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