Customer Service Rep – Financial; Remote

Employer Industry: Customer Service and Financial Services

• Salary range of $15-$17 per hour
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Paid training and performance-based incentives
• Opportunities for career growth with 80% of leaders promoted from within
• Work-from-home convenience with a supportive and inclusive culture

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Minimum of 6 months of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Strong computer navigation skills and PC knowledge
• A desktop or laptop for testing purposes, along with high-speed internet

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Experience working in a remote environment

#Customer Service #Remote Work #Career Growth #Financial Services #Inclusive Culture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.