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Remote SaaS Customer Service Manager: Lead & Support
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-01
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
OperationsArmy
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep -
IT/Tech
Technical Support
Job Description & How to Apply Below
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in tools like Slack and Intercom.
This role offers the chance to shape a superior support experience in a growing environment.
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