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Remote Global Escalations & CRM Support Specialist
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-02
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Op360
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading remote service provider seeks a professional for a remote position involving global escalation support. The role includes managing ticket resolutions while ensuring excellent customer experience. Candidates should have fluent English language skills and experience in customer support or similar roles. Familiarity with technologies, problem-solving abilities, and proficiency in Microsoft Office Suite are essential. This position values autonomy and effective communication, providing a vital link between operational teams and customer satisfaction.
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