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Customer Service Rep HelpDesk/Support

Remote Customer Service Advisor—Meaningful Community Support

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Maximus
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A global health services organization is seeking a dedicated Customer Service Advisor in Miami, Florida. This role involves working late shifts to support asylum seekers and provide help through calls, emails, and live chats. Responsibilities include maintaining accurate records, responding to inquiries empathetically, and addressing challenging cases effectively. Ideal candidates should have strong written English skills and the ability to work under pressure.

A compassionate approach and past experience in customer service are highly desired.
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