Customer Support Representative - Work From Home

Position: FT Customer Support Representative - Work From Home
[Call Center / Customer Service / Remote] - Anywhere in U.S. / Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at Broad Path, you will:
Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments;
Verify patient insurance eligibility and update records as needed;
Process referral requests and prescription renewals, ensuring accurate documentation and timely follow-up with clinical teams;
Maintain strict patient confidentiality when handling health information and medical records;
Communicate updates, issues, and escalations to the call center management team;
Scan, upload, and organize documents within patient charts.