Customer Service Representative - WFH
New York, New York County, New York, 10261, USA
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
We are seeking motivated individuals with strong customer service skills to join one of the leading supplemental benefits providers in North America—a company that has proudly served families for over 65 years. As we continue expanding into new territories, we are looking for dedicated Benefits Representatives who are driven, goal-oriented, and eager to grow.
Key ResponsibilitiesAssist clients by providing clear information about available products and services
Respond to questions regarding coverage and benefit options
Stay up to date on evolving products, services, and client needs
Review client benefit plans regularly to help identify cost-effective solutions
Experience in customer service, sales, or a related field is an asset
Strong ability to build rapport and maintain client relationships
Comfortable prioritizing tasks and managing multiple responsibilities
Professional, positive, and coachable attitude
Excellent verbal and written communication skills
Someone sharp with an entrepreneurial mindset
A collaborative team player who performs well under pressure
A polished communicator who maintains professionalism at all times
Comprehensive, hands-on training
Weekly pay with bonus opportunities
Residual income potential
Company-sponsored travel incentives
Remote work flexibility
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