Title Examiner - Florida; Remote
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Who We Are
Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
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Are you detail-oriented, curious, and love uncovering answers? As a Title Examiner, you'll use your research and analytical skills to review residential property records, verify ownership, and ensure every title product we issue is accurate and complete. Whether your experience is in research, customer service, or legal, we'll provide the tools, training and support you need to succeed and grow.
What You'll Do- Review public records, including deeds, liens, mortgages, easements, and maps, to confirm property ownership and identify potential issues.
- Investigate and resolve discrepancies or missing information with accuracy and care.
- Compile clear, organized summaries of your findings to support title commitments and smooth closings.
- Communicate effectively with internal teams and other partners to clarify information or resolve title questions.
- Maintain a high level of quality and attention to detail while managing multiple title orders.
- Work independently with support from an experienced, collaborative team.
- A high school diploma or equivalent.
- At least 2 years of experience in title, legal, mortgage, or related administrative/research work, preferably in the state of Florida.
- Working knowledge of Microsoft Office tools and the ability to learn new systems.
- A love for solving puzzles and digging into details.
- Strong analytical, investigative, and problem-solving skills.
- Clear, professional communication - both written and verbal.
- A commitment to accuracy, thoroughness, and professionalism.
- Familiarity with relevant legal and real estate terminology.
Start your next chapter with a company that values accuracy, teamwork, and helping others achieve their dreams of home ownership. If you're looking for a role where curiosity and care make a lasting impact, we'd love to meet you.
Pay Range: $22.80 - $30.38 Hourly
Pay Range: $22.80 - $30.38 Hourly
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By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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