Dutch Speaking E-commerce Support Specialist
Kentucky, USA
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Patrique Mercier Recruitment ES is excited to present an incredible opportunity for a Dutch Speaking E-commerce Support Specialist to join our dynamic team! In this remote position, you will be able to work from your home while providing exceptional support to our Dutch-speaking customers. If you're passionate about customer service and e-commerce, this could be the perfect role for you!
As a Dutch Speaking E-commerce Support Specialist, you will be the go-to contact for our customers, assisting them with inquiries, resolving issues, and ensuring a smooth online shopping experience. Your ability to communicate effectively and provide solutions will significantly enhance our customers satisfaction and engagement with our e-commerce platform.
Responsibilities- Provide outstanding e-commerce support to Dutch-speaking customers through email, chat, and phone communications.
- Troubleshoot and effectively resolve customer issues related to orders, payments, and product information.
- Guide customers through the online shopping process, assisting them as needed.
- Document customer interactions and feedback to continually improve our services.
- Collaborate with team members to enhance operational processes and share best practices for customer service.
- Participate in ongoing training to stay informed about product offerings and industry developments.
- Fluency in Dutch (both spoken and written) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- Strong customer service skills and a focus on resolving issues effectively.
- Experience in e-commerce support or a related customer service role is preferred but not required.
- Technical proficiency to navigate online platforms and troubleshoot basic issues.
- Self-motivated individual who can work independently in a remote setting.
- Excellent organizational skills and meticulous attention to detail.
- A positive attitude and a genuine eagerness to help customers achieve a satisfying experience.
- Private Health Insurance
- Training & Development
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package (flight, transfer and 2 weeks in hotel)
- Free Greek Lessons, discounts and other perks
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