Call Center Representative

Why consider this job opportunity:

• Hourly pay starting at $16.00 per hour
• Opportunity for career advancement and growth within the organization
• Remote work with flexible hours
• Comprehensive benefits including medical, dental, vision, and pet insurance
• Generous Paid Time Off and Paid Parental Leave
• Supportive work environment focused on compassionate customer service

• Guide emotional conversations regarding end-of-life care and behavioral challenges for pets
• Provide exceptional customer service through positive interactions with pet families
• Handle a high volume of customer service calls in a remote setting
• Accurately document pets' medical information and schedule appointments
• Meet productivity, quality, and performance standards consistently

• Experience in high call volume, customer service, or call center environments
• Must have a wired Ethernet connection; satellite internet and hotspots are not supported
• Ability to quickly learn custom software and programs like Gmail and Zoom
• Previous experience in a remote work environment with minimal peer interactions
• High attention to detail and adaptability to new processes

• Previous experience in veterinary or pet care services

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.