Commercial Sales Support,General Student Job Burlington Ontario Canada,Customer Service/HelpDesk

Commercial Sales Support, General Student

As a Commercial Sales Support, General Student
, you will support our Sales team where you will help enhance customer engagement and contribute to operational success. The role focuses on connecting with customers, introducing them to digital payment solutions and ensuring a seamless experience through proactive outreach and data analysis. You will build upon your essential communication skills over the phone, work closely with team members to refine outreach strategies, and gain exposure to customer service best practices within a collaborative, dynamic environment.

Find out more about how you can unleash your full potential at DLL

Day to Day

Conduct proactive outbound phone calls to customers to offer our current customers digital payment solutions

Explain and promote the benefits of digital payment solutions to customers

Address customer inquiries and provide exceptional service

Maintain accurate records of customer interactions and transactions

Generate reports and insights from customer data

Collaborate with team members to improve outreach strategies

Essentials

No prior sales experience required, however customer service/over the phone experience is considered an asset

Strong communication and interpersonal skills.

Comfortable making outbound calls

Professional and courteous demeanor

Experience with Excel (formulas, filter, Pivot Table) and data management

Ability to work independently and as part of a team

Strong problem-solving skills and attention to detail

Ability to work from home remotely/independently and in a virtual team environment as well as in-office. This position is a hybrid position which would require the student to come into office as required.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

What you will gain:

Participation in the Learning and Development Program while you complete your placement

Access to e-learning and skill development courses

Regional and global networking opportunities with members

Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories ar


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