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Technical Support

Remote Onboarding Lead: SaaS Deployments & Adoption

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listing for: Zoom
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading video communication platform in Michigan is seeking an Onboarding Manager to enhance customer onboarding experiences. The role involves managing customer engagements, coordinating implementations, and supporting user adoption of Zoom's products. Candidates should have over 3 years of experience in customer success and strong skills in change management. This position is essential for driving customer satisfaction and successful deployments within a hybrid working environment.
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