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Customer Service Rep HelpDesk/Support

Remote Portal Support Specialist

Remote / Online - Candidates ideally in
Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listing for: SKYGEN
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading insurance services provider in Menomonee Falls seeks a customer service representative to enhance the use of web-based solutions for claims and authorizations. This fully remote role involves educating callers on insurance portals, documenting interactions accurately, and escalating unresolved issues. Candidates should possess a high school diploma/GED, with some experience in customer service. Strong communication skills and attention to detail are essential for success in this position.
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