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Technical Support

Remote Strategic Customer Success Manager

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Flock Safety
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A forward-thinking tech company is seeking an experienced Customer Success Manager to ensure exceptional experiences for their largest customers. This fully remote position requires strong time management skills and a proven ability to build relationships. Responsibilities include increasing revenue retention, facilitating product training, and providing customer feedback to various teams. Candidates should have over 5 years of relevant experience and be adaptable, with a passion for customer success and effective communication.
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