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Remote AI SaaS Support Specialist; L1
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-03
New York, New York County, New York, 10261, USA
Listing for:
Process Street
Full Time, Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Location: New York
A tech-focused company is seeking a Junior Customer Support Specialist to engage with customers via email, phone, and live chat. This remote role requires at least 1-2 years of customer service experience, excellent communication skills in English, and a strong focus on customer experience. Responsibilities include assisting customers with inquiries, tracking interactions in Salesforce, and collaborating with internal teams to enhance the customer journey.
The position offers generous benefits including an unlimited PTO policy and equity for full-time employees.
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