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HVAC Warranty Advocate — Remote Support Specialist

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Carrier Sales & Distribution LLC
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC distributor is seeking a Warranty Advocate to manage warranty inquiries and claims via chat, email, and phone support. The ideal candidate will have strong communication skills, attention to detail, and a commitment to outstanding customer service. Responsibilities include processing warranty claims, maintaining records in Salesforce, and collaborating with internal departments to resolve issues. This role is suitable for full-time and part-time candidates.

Join a dynamic team and contribute to customer satisfaction.
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