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Technical Support HelpDesk/Support

Remote Issuer Support Analyst

Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A federal service consulting firm is looking for a remote ER&R Support Analyst responsible for managing customer communications regarding Marketplace insurance data. The ideal candidate must possess strong customer service skills, be detail-oriented, and have a degree or equivalent experience. Responsibilities include analyzing cases, responding to phone inquiries, and maintaining high accuracy in communications. Candidates must also be U.S. citizens or authorized to work in the U.S.
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