Call Centre Clerk

Join to apply for the Call Centre Clerk role at Dominion Group Entertainment, L.L.C.

A vacancy has arisen within our busy and supportive Call Centre at Kings Mill Hospital. This is a fixed term / secondment opportunity for 12 months, offering 37.5 hours per week.

We are looking for a motivated individual with excellent communication skills and a passion for delivering outstanding customer service. As a Call Centre Clerk, you will be at the heart of patient care, ensuring outpatient appointments are managed efficiently and patient inquiries are handled with professionalism and empathy.

• Provide an effective and efficient call centre service for outpatient appointments and general patient queries.
• Support the Trust in meeting national and local targets.
• Adhere to the Trusts Access Booking and Choice Policy.
• Work collaboratively with colleagues to ensure smooth operations across the department.

To understand the role in more detail, please refer to the attached job description and person specification.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs -

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Employment type:

Contract

Entry level

Administrative

Administrative and Support Services