Bilingual Call Center Agents

Overview

Join to apply for the Bilingual Call Center Agents role at notifyMD
. We are looking for Bilingual (Spanish/English) Call Center Agents that work from home to add to our growing team. We provide on the job PAID training. Previous call center work is a plus, but is not required. If you excel in customer service, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you.

Compensation: $20/Hour

You will professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state‑of‑the‑art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only; we do not perform any outbound or sales calls.

• Bilingual – fluent in reading/writing/speaking both Spanish and English
• Must be available to work a weekend day (Sat or Sun each week)
• Holiday work required
• A welcoming voice with an upbeat tone
• Strong spelling and grammar
• Computer skills
• Dependability
• The ability to type 35 words per minute or more
• A quiet home office free from distractions

• Part‑Time: 14.5‑19.5 hours, dependent on shifts available
• Shift schedules available vary; it is a set schedule
• Mon‑Fri, with one weekend day (Sat OR Sun)
• Training: 1‑2 Weeks

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MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.