Remote Support Representative

4 weeks ago Be among the first 25 applicants

This range is provided by Memory Makers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45,000.00/yr - $65,000.00/yr

Destination Knot is a licensed travel agency dedicated to creating unforgettable experiences through cruises, resorts, group travel, and customized itineraries. We combine professional training with a supportive team environment, helping our team members grow into skilled professionals in the tourism and hospitality industry.

We are seeking a Remote Travel Support Representative to join our team. This entry‑level role is ideal for individuals who are passionate about travel, customer service, and helping clients plan meaningful vacations. Representatives provide client support, assist with booking processes, and ensure smooth communication between clients and suppliers—all while working from home.

• Assist clients with travel inquiries including destinations, accommodations, transportation, and activities
• Provide excellent customer service by responding to questions via phone, email, or online platforms
• Support the booking process by preparing quotes, researching itineraries, and confirming reservations
• Maintain accurate client records and documentation
• Stay current with travel industry updates, supplier promotions, and training opportunities
• Collaborate with team members to deliver exceptional service and seamless travel experiences

• Prior experience in customer service, travel, or hospitality preferred
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple client needs simultaneously
• Comfortable working in a fully remote setting with minimal supervision
• Strong problem‑solving and follow‑up skills
• Proficiency with email, online forms, and booking tools
• Must be 18+ with a reliable computer and internet connection

• Passion for travel and helping others plan meaningful experiences
• Flexible, remote work schedule
• Training and ongoing professional development
• A positive and supportive team environment
• Access to exclusive travel industry tools and resources
• Opportunities for incentive‑based earnings and travel perks

This is a remote role that offers flexible hours and the opportunity to grow within a fast‑paced, rewarding travel agency environment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Travel Arrangements