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Customer Success Manager, SMB & Retention; Remote

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: PrePass
Remote/Work from Home position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager, SMB Growth & Retention (Remote)
A leading transportation solutions provider is seeking a Customer Success Manager to drive growth and retention within a defined customer portfolio. The role requires strong relationship-building skills, a customer-centric mindset, and the ability to proactively engage clients to enhance satisfaction and usage of solutions. Ideal candidates will have 4+ years in a Customer Success role, familiarity with B2B SaaS, and excellent communication skills.

Join us in transforming the transportation industry and be part of a dynamic team.
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