Remote Customer Care Advisor; Dutch-speaking

Remote Customer Care Advisor (Dutch-speaking) | Based in Turkey About the job

Do you speak Dutch fluently and enjoy creating great customer experiences?
We're looking for a Dutch-speaking Customer Care Advisor to join a global team working remotely from Turkey
.
You'll be the key point of contact for customers, solving challenges, answering questions, and making sure every interaction ends with a positive impression.

Your Responsibilities:

• Communicate with customers in Dutch via phone, email, and chat.
• Provide accurate information and effective solutions in a friendly, professional way.
• Handle requests efficiently while maintaining exceptional quality standards.
• Collaborate with colleagues and managers to improve customer satisfaction.
• Stay proactive, organized, and committed to delivering outstanding service.

Your Profile:

• Fluent in Dutch (C1/C2) and proficient in English (B2).
• Excellent communication and multitasking skills.
• A calm and empathetic approach when handling customer concerns.
• Able to work remotely from within Turkey
  , with a reliable internet connection.
• Open to flexible schedules between Monday and Saturday.

What We Offer:

• A fully remote position with all equipment provided.
• In-depth initial training and continuous support from team leaders.
• Regular performance bonuses and incentive opportunities.
• Meal card, private health insurance, and other local benefits.
• A friendly international community where your contribution is valued.

Why You'll Love This Role:
Every day is an opportunity to connect with people, help them find solutions, and contribute to something global, all from your home in Turkey.
If you enjoy working with people and want a stable, international career path, this role is the perfect fit.