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Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Commack, Suffolk County, New York, 11725, USA
Listed on 2026-01-06
Commack, Suffolk County, New York, 11725, USA
Listing for:
Mercury Insurance
Full Time, Remote/Work from Home
position Listed on 2026-01-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
[Customer Service / Call Center / Remote] - Anywhere in U.S. / Multiple positions available / Up to $55,318 per year / Medical, dental & vision / 401k match / PTO / Paid training - As a Customer Support Specialist at Mercury Insurance, you will:
Manage a high volume of incoming calls, ensuring smooth claims intake and excellent customer service;
Learn to efficiently process and file new claims, evaluate loss information, and ensure accurate categorization;
Address customer inquiries, provide clear claim determinations, and resolve issues with empathy and professionalism;
Accurately enter claim details, process transactions, and ensure timely, correct updates to customer records.
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