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Customer Support Specialist - Work From Home

Remote / Online - Candidates ideally in
Kerrville, Kerr County, Texas, 78028, USA
Listing for: Roo
Remote/Work from Home position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28 USD Hourly USD 28.00 HOUR
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will:
Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues;
Utilize company software and tools to accurately track and document customer interactions and resolutions;
Troubleshoot and resolve customer issues in a timely and professional manner;
Provide exceptional customer service by actively listening, empathizing, and finding satisfactory solutions for customers;
Collaborate with team members and other departments to ensure a seamless customer experience.
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