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Remote Bilingual Retention Specialist; EN/ES
Remote / Online - Candidates ideally in
Wooded Acres, Knox County, Tennessee, USA
Listed on 2026-01-06
Wooded Acres, Knox County, Tennessee, USA
Listing for:
Globe Life
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-01-06
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location: Wooded Acres
An insurance company is seeking a Bilingual Customer Retention Representative to engage with policyholders and prevent cancellations. This remote role requires fluency in English and Spanish, along with strong communication and problem-solving skills. Responsibilities include handling inbound cancellation requests, proactively contacting customers with lapsed policies, and maintaining documentation of interactions. The position offers full-time and part-time shifts, competitive compensation, and various benefits, including health insurance and retirement plans.
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