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Customer Care Associate - Work From Home
Remote / Online - Candidates ideally in
Superior, Douglas County, Wisconsin, 54880, USA
Listed on 2026-01-07
Superior, Douglas County, Wisconsin, 54880, USA
Listing for:
Potbelly
Full Time, Remote/Work from Home
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year + bonuses / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Care Associate at Potbelly, you will:
Respond to all Customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbellys standards, policies and procedures;
Communicate with customers through email, phone, social media or other digital channels utilized by the Customer Care Team;
Assist Customers with Gift Card and Perk Club issues;
Assist preparing reports on a weekly, period and quarterly basis;
Work closely with Potbelly team members and establish effective working relationships.
Position Requirements
10+ Years
work experience
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