Customer Experience Banker Spanish Bilingual _ Dearborn Oakman

Customer Experience Banker – (Spanish Bilingual Preferred) – Dearborn Oakman

Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Branch colleagues have the opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker (Non‑NMLS), you serve as a Financial Concierge for walk‑in customers, retaining and growing consumer and business relationships by proactively identifying financial goals and needs, recommending appropriate deposit products and other banking services, and processing customer transactions accurately and efficiently while providing exemplary customer service.

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow‑up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

• High School Diploma or GED and a minimum of 1 year customer service experience or military service in an administration, contracting, civil affairs, or similar role; or a Bachelor's Degree.

• 1 year or more in customer service within banking, financial services, or goal‑driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Workplace Type:
Office – Certain positions outside the branch network may have a flexible work arrangement that blends in‑office and remote work.

Huntington will not sponsor applicants for this position for immigration benefits; applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice:
Visit Huntington's Career Web Site for more details.