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Customer Success Mgr./ CSM Account Manager

Senior Enterprise Customer Success Leader - Remote

Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listing for: NTT America, Inc.
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech solutions company located in Montpelier, Vermont is looking for a Customer Success Manager to enhance enterprise relationships and drive strategic initiatives. The ideal candidate has over 6 years of experience in customer success or account management, particularly in SaaS or cloud environments, exhibiting exceptional communication and strategic thinking skills. This role involves managing customer advocacy, resolving issues, and ensuring service delivery excellence while producing actionable insights to drive customer success.
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Position Requirements
10+ Years work experience
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