Customer Service Representative - Work From Home
Job Description & How to Apply Below
Location: Eagle River
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will:
Handle inbound/outbound calls and emails from clients regarding their accounts;
Provide excellent customer service by addressing and resolving customer inquiries and concerns;
Update and maintain accurate customer account information in the company database;
Identify and escalate any complex or urgent customer issues to the appropriate department;
Follow up with customers to ensure their needs have been met and their questions have been answered.
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