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Customer Success Mgr./ CSM HelpDesk/Support Technical Support Client Relationship Manager

Remote Client Success & Renewals Specialist

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Norstella
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading life sciences data provider is seeking a Client Success Renewals Specialist to manage client contract renewals and ensure successful onboarding. This role involves collaborating with internal teams and clients to enhance the client experience and ensure ongoing satisfaction. Ideal candidates have experience in life sciences, customer support, and excellent communication skills. The position is fully remote and offers competitive compensation along with benefits including health, vision, and a 401k plan.
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