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Remote Issuer Support Analyst

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A federal services consulting firm is seeking an ER&R Support Analyst to join their fully remote team. This position involves managing inbound and outbound communications regarding Marketplace insurance data and assisting customers via phone and email. Key responsibilities include analyzing cases, providing customer service, and collaborating with team members to improve processes. Candidates must possess a Bachelor’s Degree or equivalent experience in customer service, and be authorized to work in the US.
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