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Customer Service Rep Bilingual HelpDesk/Support Technical Support

Remote Customer Service & Social Media Specialist

Remote / Online - Candidates ideally in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: DeWinter Group
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A customer service firm is seeking a Customer Service Specialist to act as a brand ambassador managing multi-channel communications. Responsibilities include resolving customer issues via phone, email, live chat, and social media platforms. Candidates should have a minimum of 1 year experience in customer service or be recent graduates, alongside excellent communication skills and technical proficiency. This is a remote position ensuring a quiet workspace and high-speed internet connectivity.

The role involves multitasking in a fast-paced environment while maintaining professionalism.
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