Account Executive

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The Account Executive will be responsible for working closely with clients, suppliers, and internal contacts, delivering services professionally, to specifications and on time in line with SLAs. You will manage projects and liaise with suppliers and clients, delivering excellent customer service while handling day‑to‑day requirements. You will coordinate the production process and process orders in line with the client brief and expectations.

This is a fast‑paced role dealing with a variety of marketing and commercial print projects, building and developing relationships with key stakeholders.

This hybrid position is based in Memphis, TN. You will be required to be on-site 4 days per week, with the ability to work from home the remaining days.

• Provide support to the Account Manager.
• Provide technical input and advice on print projects as required.
• Take briefs from the client and ensure requirements such as spec and critical dates are captured.
• Produce detailed specifications for internal and external clients.
• Brief suppliers on client requirements.
• Monitor projects to ensure they are delivered to specification, on time and in line with SLAs.
• Ensure activity is recorded using the designated company tools.
• Maintain a full understanding of the broad range of HH Global’s services and pass details on to the client.
• Implement new methods and procedures as required.
• Ensure invoicing procedures are followed.
• Manage and fulfill client expectations.
• Manage day‑to‑day operational requirements.
• Build and develop relationships with key stakeholders.
• Deliver excellent customer service to clients, suppliers and internal stakeholders.

• 1+ year working within a client services environment directly engaging with clients.
• Experience working with retail/CPG clients preferred.
• Proficient in Excel.
• Numerate with a strong commercial understanding.
• Ability to manage multiple projects simultaneously.
• Strong time‑management and prioritization skills.
• Experience finding solutions.
• Keen eye for detail.

• Healthcare, Dental, Vision Insurance.
• Short‑term and long‑term disability coverage.
• 401(k) with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

Entry level

Full‑time

Sales, Marketing, and Other

Advertising Services

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.

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