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Technical Support Ecommerce CRM System

Remote Onboarding Lead: SaaS Deployments & Adoption

Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: Zoom
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Ecommerce, CRM System
  • IT/Tech
    Technical Support, Ecommerce, CRM System
Job Description & How to Apply Below
A leading communication platform is seeking an Onboarding Manager to deliver exceptional onboarding experiences, ensuring successful customer deployments and rapid adoption of products. You'll work closely with customers and internal teams to create structured onboarding processes and resources, aiming to enhance customer satisfaction and improve onboarding metrics. The role requires 3+ years of experience in customer onboarding or customer success, particularly within SaaS environments.

This position offers a competitive salary with a hybrid work model.
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