Experience Coordinator Coordinator​/Remote

Experience Coordinator Coordinator/Remote

Join JIVE Marketing & Communications as a Client Experience Coordinator
. As the primary point of contact for clients, you will provide consistent, professional support throughout the travel planning and coordination process, focusing on communication, organization, and client satisfaction.

• Respond to client inquiries promptly and professionally, ensuring clear and effective communication.
• Provide personalized assistance and address concerns during the planning and travel process.
• Ensure all travel-related information shared with clients is current, accurate, and complete.
• Maintain regular follow-up with clients to ensure satisfaction and seamless experiences.
• Identify and resolve client issues efficiently to support a positive overall experience.

• Fully remote work environment.
• Flexible scheduling.
• Access to training and industry tools.
• Opportunities for professional development and skill-building.
• Travel-related perks and benefits (details shared during onboarding).
• Supportive and collaborative team culture.

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

This is a remote independent role. Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.