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PT Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Jacksonville, Onslow County, North Carolina, 28540, USA
Listed on 2026-01-09
Jacksonville, Onslow County, North Carolina, 28540, USA
Listing for:
Cluely
Part Time, Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service;
Assess each customer inquiry and determine the appropriate course of action;
Handle refund requests efficiently through Stripe when appropriate, ensuring customers have a smooth experience even when things don't work out;
Identify technical issues that require engineering attention and communicate them clearly to our development team.
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