Customer Service Agent
Remote / Online - Candidates ideally in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-01-09
Omaha, Douglas County, Nebraska, 68197, USA
Listing for:
Alorica
Remote/Work from Home
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Employer Industry
Customer Service and Experience
Why consider this job opportunity- Salary of $15/hr
- Health, dental, and vision coverage, along with HSA options
- Paid time off (PTO) and paid holidays
- Opportunities for career advancement with leadership programs and tuition reimbursement
- Flexible payment options with daily or weekly pay
- Employee discounts on various services including groceries, travel, and wellness programs
- Assist customers with issues and concerns related to products and services
- Document call‑related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide support through ongoing usage of phone and computer systems
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer‑oriented mindset
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