Customer Service Agent

Employer Industry

Customer Service and Experience

• Salary of $15/hr
• Health, dental, and vision coverage, along with HSA options
• Paid time off (PTO) and paid holidays
• Opportunities for career advancement with leadership programs and tuition reimbursement
• Flexible payment options with daily or weekly pay
• Employee discounts on various services including groceries, travel, and wellness programs

• Assist customers with issues and concerns related to products and services
• Document call‑related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services
• Provide support through ongoing usage of phone and computer systems

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills

• Exceptional listening and comprehension skills
• Professional and courteous demeanor
• Customer‑oriented mindset