Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Financial Services

• Base salary of $15/hr, with actual salaries varying based on location and experience
• Daily Pay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career advancement and personal development, with mentorship programs available
• Work-from-home convenience with a supportive and inclusive company culture

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

• 1+ year of customer service experience
• Strong focus on building customer relationships
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong problem-solving skills
• Must reside in the United States and have a valid U.S. address for residence

• Technical support experience
• Open availability for varied work shifts
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#Financial Services #Customer Support #Work From Home  #Career Growth #Inclusivity

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